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Best 5 things that catch you off guard

Welcome to Japan! Visiting Japan is like stepping into a world of delightful quirks and unexpected customs. We are Explore Translation, and translators who assist non-Japanese customers in exploring the land of rising sun, assist their daily life while in Japan. In this article, we would like to introduce surprising facts that we often hear from a lot of our customers and that they usually need help with.

Best 5 : Shoes Off, Please!

Prepare to slip off your shoes before entering homes, traditional inns (ryokan), and even some restaurants. It's a Japanese tradition that keeps spaces clean and cozy.


Best 4 : Cash Society

Despite being technologically advanced, Japan is still very much a cash society. Don't be surprised if credit cards aren't accepted —always keep some yen on hand, especially in countryside!

Best 3 : Magical Toilets Everywhere

Discover the wonder of high-tech bidet toilets ("Washlet") found in nearly every restroom. Get ready for a pampering experience you never knew you needed!

Best 2 : Vending Machine Galore

Witness the sheer variety of vending machines selling everything from hot coffee and ice cream to fresh eggs and even underwear! There are some unique vending machine at the airport as well! Grab a quirky beverage while on the go.

Best 1 : Lost in Translation

Enjoy deciphering Engrish —a charming blend of English and Japanese that leads to amusing signage and unexpected phrases. It's all part of the fun! However, it's also intimidating when considering some risks of miscommunications and troubles during your Japan trip. It surely will be helpful to have resources or assistance that can rescue you from all the possible risks.

Examples of miscommunications and troubles we can fix:
・Communicating with restaurants about your allergies in advance
・Communicating with businesses that have billed you more than the original estimate to figure about the details  (i.g. hotels, moving companies, and pet sitters)

We, Explore Translation, are here to help you!

We are a translation service company. Make your trip to Japan more enjoyable and hassle-free with our Japanese-English interpretation services. We promise to enhance your stay in Japan even more with our assistance. We are able to assist you remotely wherever you are traveling in Japan, and are also located in Nagasaki Prefecture, Yamaguchi Prefecture, and Kanagawa Prefecture for face-to-face assistance. Please check our Facebook Page and Instagram for your inquiry.

Benefits of Our Service

  1. Tailored to Your Needs: Enjoy a personalized experience with our customizable services.
  2. 9-5 Assistance: We are available 9:00 AM - 5:00 PM on weekdays, 9:00 AM -12:00 PM on Saturdays!
  3. Online Booking and Easy Communication on Messenger/ DM: Book your interpreter online and easily reach out to us for any questions or concerns.
  4. Phone call assistance: You can always call us whenever you have an emergency.


Break down the language barrier!

  • Unlock Hidden Gems: Visit places like Snow Monkey Park in Nagano, cozy hot spring inns shaped like traditional teapots in Saga, and rural locations that served as backdrops for famous Japanese anime such as "Your Name," "Demon Slayer," and "Princess Mononoke." Especially, Ghibli movie's sites are tend to be located away from big cities, such as Yakushima in Kagoshima, Tokorozawa in Saitama, Shima-onsen in Gunma.
  • No Need for Tour Guides: With our service, you can venture to popular yet less accessible spots independently, without the need to hire a tour guide.
  • Personalized Assistance: Our interpreters will assist you in communicating with local businesses, understanding cultural nuances, and ensuring smooth interactions during your explorations.

Services We Offer in Traveler's Support Package:

  1. Customized Travel Assistance
  2. Conversation Interpretation
  3. Tourist Guidance
  4. Emergency Assistance


Customized Travel Assistance 
From Hokkaido to Okinawa, let us help you plan a personalized itinerary based on your interests and preferences. We provide you with travel tips on local attractions, dining spots, and cultural experiences to make the most out of your visit.

Conversation Interpretation
From conversations at hotels and restaurants to guidance during shopping and sightseeing, we provide essential interpretation support for your daily life needs.

Tourist Guidance
If you need assistance in understanding how things work (age restrictions, how to buy tickets on-site, irregular business hours, etc.) at famous landmarks and tourist spots, our expert interpreters can fill you in with helpful information.

Emergency Assistance
In case of medical emergencies or accidents, we can help you communicate with healthcare providers and local authorities.


Price List

Service ticket system
Each plan comes with certain numbers of tickets based on the length of your traveling time in Japan 🇯🇵
*Each ticket can be used for up to 10 mins per case
*you can combine multiple tickets for one case if needed, but you cannot divide a ticket for more than one case.


  • 7 Days 7 tickets ... ¥11,000
  • 10 Days 10 tickets ... ¥14,300
  • 14 Days 14 tickets ... ¥18,480
  • 21 Days 21 tickets ... ¥25,410
  • 28 Days 28 tickets ... ¥30,800

*tax included

How to Use Our Service

  1. Inquiry: Reach out to us through our website to discuss your needs.
  2. Customized Planning: Let us know your preferences, and we'll tailor a unique itinerary for you.
  3. Enjoy Your Trip: Experience Japan with confidence, knowing that we're here to assist you every step of the way.


We have been serving for English speaking travelers for 8 years, and have 100,000+ assistance experiences all over Japan!

If you are living / want to live in Japan...

  • School / kindergarten registration for your kids
  • Talking with your real estate agent
  • Talking to your kids' teachers
  • Going to see a doctor / veterinarian
  • Opening bank accounts

Please send us your inquiry by messenger or the form below.



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