⭐ Looking for a better deal? Our Monthly Subscription Plans start at just $23–$25/month

— pre-loaded assist time, no per-session payments, and exclusive perks. [View Monthly Plans →]

RESERVATION / RESEARCH SERVICES

***Explore Translation upholds respect for Japan's value of being a punctual society. We greatly appreciate your courtesy to inform us of any reservation-related changes. Thank you! ***

📢 Please note that as of June 1, 2026, our service rates have been updated and the Quick Assist option has been discontinued. We appreciate your understanding and continued support!

 

$15 / up to 30 minutes (during business hours)

Need help navigating life in Japan? We've got you covered! Whether it's making a dinner reservation, booking a hotel, scheduling a salon appointment, or researching something in Japanese — just reach out and let us handle it for you.

  • 🍽️ Restaurant, hotel, and salon reservations
  • 🔍 Online research and information gathering
  • 📞 Appointment booking on your behalf

*This service does not guarantee we will necessarily find the answer to your request.

$20 / 30 minutes for outside business hours

A 25% late payment fee will apply when a payment is not submitted within 15 days in spite of reminders.

Canceling / Rescheduling Rules We will make extra calls to change your reservation (that was made through us) or cancel it one time at no additional cost. Cost for rescheduling within 1 week after canceling will be covered by our first reservation service, but another reservation service fee is required if request is made after 1 week has passed.

💡 Monthly subscribers get pre-loaded assist time — no per-session payments, more flexibility. [Learn about our Monthly Plans →]

PHONE / VIDEO CALL INTERPRETATION SERVICE

Need help communicating over the phone with a local office, medical provider, or legal professional? Our phone interpretation service allows you to receive real-time language support wherever you are — city hall, schools, clinics, or other institutions.

Please contact us in advance via our inquiry form or Facebook so we can schedule your request and ensure interpreter availability.

📋 For detailed rates including Standard, Medical, and Legal interpretation (business hours, after-hours, and same-day), please visit our [Interpretation Services page →]

 

Billing Notes

  • Services are billed in 15-minute increments after the initial 30 minutes.

  • A 25% late payment fee will be applied if payment is not received within 15 days, despite reminders.

  • After-hours services are subject to interpreter availability.

  • Subscribers to the Deluxe Monthly Plan are eligible for a $5 discount per interpretation session (up to 2x/month). Subscribers to the Premium Monthly Plan are eligible for a $10 discount per interpretation session (up to 2x/month).

*If you need to cancel, reschedule, or expect to be late, please contact us as soon as possible so we can notify the office for you.
There is no charge for contacting businesses regarding appointments we arranged on your behalf.