Cancellation Policy
One day prior … 20% of your scheduled session cost
On the same day … 50%
No show … 100% or 1 session if you have purchased treatment tickets
***Please be sure to cancel/reschedule at least 2 days prior to your appointment day through Explore Translation or directly the clinic.
If you own treatment tickets, and do not show up for your scheduled appointment, you will lose one ticket per missed appointment. However, if you inform us of cancellation even on the day of your appointment (as long as it’s informed in advance) you do not lose a ticket. Please contact Explore Translation or directly them in case you need to cancel or reschedule.
REQUEST AN APPOINTMENT or CONTACT US
Booking an appointment is easy and available 7 days a week. Once you fill out the form we will contact you by email during our business hours to confirm your appointment for availability. Feel free to contact us anytime if you have any questions.