“We want to be as pleasant as a relative’s house, not just another sad waiting place.”
If you feel nervous about who you board your dog with, you're not alone because your loved companion feels it too! Through Love is the premiere boarding doggy hotel in the Sasebo area, and through it's competitive pricing and outstanding service, we look forward to fostering the most loving, safe environment while you are parted with your pet.
*Please read this agreement very carefully and check the box in the request form for confirmation.
We are not allowed to have pets that have not received the combined vaccine and rabies vaccine within one year of service. We can not accept pets with infectious diseases and severe biting habits. In some cases, we may ask you to pick him/her up.
Please understand that the stress and isolation anxiety in the different environments could cause a loss of appetite and diarrhea (bloody stool). When that symptom occurs, we may call you and let you know. If it is necessary, we will take him/her to a veterinarian. You will be required to pay any medical and medicine fee as well as any transportation fees incurred.
We will keep your pet in good health care, but there is a risk of illness or death due to change of physical condition. Also there may be accidents, injuries caused by themselves (pressure sore, rubbing nose, etc), or running away. Please understand that we do not take responsibility for such accidents mentioned above due to circumstances beyond our control.
At this facility, food is brought in by pet parents. If you forget to bring it in, we will provide good quality food and it will be added to your bill.
Please give us a call before you pick up your pet, so we can be ready to check out. If you need us to pick up/drop off your pet, please let us know at least a week prior.
Please contact “Explore Translation” at least the day before to change the length of stay.
Please select your service you would like to request a reservation for and fill out the service form below.
*If this is not your first time, you can skip this form and directly message us by using our previous conversation via email or Facebook.
*If you have any questions before sending a reservation form, please feel free to contact us by selecting contact us tab.
Check-in / Check-out 8:00 ~ 18:00 (Closed days are irregular)
We do not accept pets earlier than 08:00.
Customers must pick up their pet by 18:00.
2 days prior to check-in day : 20% of planned staying fee
1 day prior to check-in day : 50% of planned staying fee
On the scheduled check-in day (including no-shows) : 100% of planned staying fee